Phone number

You want to contact us? Call 58 691 66 80

Complaints

For all products purchased in our store, we offer 12-month warranty. If you receive a product with any technical defect or any other kind of incompatibility, please use the following instructions “step by step”

STEP 1

Fill out the complaint form describing the exact defect in the product and press “send notification”

Complaints form Download complaints form

STEP 2

Print the form or enter it manually and sign.

STEP 3

Pack your goods, form and proof of purchase

STEP 4

Send parcel to our adress:

Pit Bull Promotion

ul.Świetojańska 110

81-388 Gdynia.

The complaint will be dealt with within 14 days from the date of delivery. You will get an e-mail about method of handling complaints. Goods admitted to the complaint will be replaced with an identical or another agreed with the Client.

When delivered by courier packaging of goods will wear signs of damage or tampering, you need to write damage protocol in the presence of the courier (courier will have a form with him) and do not take the goods.

DEPARTMENT OF EXCHANGES, RETURNS AND COMPLAINTS

Open Monday to Friday 11-19

tel: 58 661 18 03
e-mail: karol@pitbullcity.pl

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